Shipping Policy
Effective Date: February 1st, 2024
VitaTiger Co., Ltd. (“VitaTiger,” “we,” “us,” or “our”) is committed to providing our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website located at VitaTiger.co.th (“Website”).
- Shipping Destinations
We currently ship our products to addresses within Thailand. We do not offer international shipping at this time.
- Shipping Methods and Costs
We offer the following shipping methods for domestic orders:
- Standard Shipping: Delivery typically takes 2/4 business days from the date of order confirmation.
- Express Shipping: Delivery typically takes 1/2 business days from the date of order confirmation.
Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination address. Shipping costs will be displayed during the checkout process before you complete your order.
- Order Processing Time
Orders are typically processed and shipped within 1 business days of order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
- Delivery Issues
In the event that you encounter any issues with the delivery of your order, please contact our customer service team at [insert contact information] for assistance. We will work with our shipping partners to resolve any issues in a timely manner.
- Delivery Delays
While we make every effort to ensure timely delivery of your order, please note that delivery times may be affected by factors beyond our control, including but not limited to weather conditions, public holidays, and unforeseen circumstances.
- Shipping Restrictions
Certain products may be subject to shipping restrictions due to their size, weight, or contents. We reserve the right to refuse shipping of any product that is prohibited by law or that cannot be shipped safely.
- Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Shipping Policy on this page.
This Shipping Policy is governed by and construed in accordance with the laws of Thailand.
Last Updated: February 1st, 2024